It’s the little things that separate the Advanced Team best from the rest. Together, we play a vital role every day in living our company values and beliefs to help us maintain excellence within our offices and throughout the industry.
As we mark our 40th year in business, let’s reflect on the little things which we’ve discovered are a big deal—our values and beliefs. Our beliefs and values make us a greater place to work, a better provider to our customers and a more valuable contributor to our communities. This is what makes us Advanced!
Continuous Improvement
December 1, 2022
Advanced Roofing Values Continuous Improvement Continuous Improvement means never accepting that’s how we have done it in the past. Looking for improvements in technology, customer service, and construction. Be the leader! Always ask for feedback. Do you want a chance to win a $25 gift card? Share and tag Advanced in your example of this [...]
Commitment to Quality
November 1, 2022
A Commitment to Quality Commitment to quality means expecting the best from ourselves and others. It is also the understanding that when we or others fall short, we commit to quickly identifying the things we will do differently next time to ensure the best results. Maintaining our “Commitment to Quality” is a value of Advanced […]
Customer Service Is Our #1 Priority
October 1, 2022
In today’s environment with instant communication, standing out requires an above-average commitment. Customer service efforts done right can produce endless relationships. All departments within our organization must work together to deliver the same amazing service to our customers to keep them coming back. When we provide outstanding customer service, customers walk away knowing they made […]
The 24-Hour Rule
September 1, 2022
We believe an outstanding customer service experience begins with responding to customers within 24 hours, our Construction and Service Teams’ availability to customers 24/7, and responding to all requests, texts, calls, and emails within the 24-Hour Rule. Our customers expect us to respond quickly to their needs because it is what we promise to them. […]
Do What You Say You Are Going To Do
August 1, 2022
Our success has been a result of us working together as a team and our reputation for doing the right thing: being honest, open, and reliable, even when no one was looking. This is how we’ve built and maintained our reputation for top-quality work and customer service. Keeping promises helps build trust, integrity, respect, reliability, […]
Knowledge Is Power
July 1, 2022
Knowledge is Our Power Delivering Unparalleled Customer Service and Solutions We want our customers to see us as experts who will meet their needs better than our competitors. Our knowledge of how to solve customers’ problems is key to getting them to choose us to do work for them. We are proud to be roofers [...]
We Are Committed To Safety
June 1, 2022
Advanced Roofing Safety Policy Safety Is Our #1 Commitment at Advanced At Advanced Roofing, AGT, and Advanced Air Systems, our goal is to ensure that every day every employee returns from work to their family and loved ones safely and unharmed. Together we all share the responsibility for ourselves and for our coworkers to have [...]
Pick Up the Phone – PUTT
May 1, 2022
How we communicate with other employees, customers, and key people is essential. Close teamwork and cooperation in getting our jobs done well require effective communication with others in the most time-effective way. Modern technology has made it easier for us to rely on “written text, chat and email” to deliver our messages to others. However, [...]
Our Team is the Core of Our Success
May 1, 2022
Our Team is the Core of Our Success Together, we will achieve our business goals and be the best at what we do, because our team is the core of our success! At Advanced family of businesses, it is our mission is to build and maintain a team of skilled, dedicated, and collaborative professionals who [...]
Healthy Mind and Healthy Environment
April 1, 2022
Each day offers us the opportunity to reflect on our many blessings and successes, though from time to time, we may feel stress creeping in, especially around holidays. We might be fighting the urge to procrastinate on tasks, plan on taking extra time off and do our best in balancing our work and home to-do […]
Reputation, Pride, and Integrity In Everything We Do
February 1, 2022
We have now reached a milestone of 550+ employees. This is something we all should be very proud of. Our success has been a result of us working together as a team and our reputation for doing the right thing: being honest, open, and reliable, even when no one was looking. This is how we’ve […]
TEAMWORK – Together Everyone Accomplishes More
January 1, 2022
Remember: What you do affects others and the work you don’t do, someone else must. We believe in the power of teamwork. When a team works well together as a unit, they accomplish more than individual members can do alone. Our company’s team is more than 550 members strong. Only 1% of all businesses in […]