Some Values and Beliefs from the Advanced Roofing team.
A Commitment to Quality Commitment to quality means expecting the best from ourselves and others. It is also the understanding that when we or others fall short, we commit to quickly identifying the things we will do differently next time to ensure the best results. Maintaining our “Commitment to Quality” is a value of Advanced […]
In today’s environment with instant communication, standing out requires an above-average commitment. Customer service efforts done right can produce endless relationships. All departments within our organization must work together to deliver the same amazing service to our customers to keep them coming back. When we provide outstanding customer service, customers walk away knowing they made […]
We believe an outstanding customer service experience begins with responding to customers within 24 hours, our Construction and Service Teams’ availability to customers 24/7, and responding to all requests, texts, calls, and emails within the 24-Hour Rule. Our customers expect us to respond quickly to their needs because it is what we promise to them. […]
Our success has been a result of us working together as a team and our reputation for doing the right thing: being honest, open, and reliable, even when no one was looking. This is how we’ve built and maintained our reputation for top-quality work and customer service. Keeping promises helps build trust, integrity, respect, reliability, […]
Each day offers us the opportunity to reflect on our many blessings and successes, though from time to time, we may feel stress creeping in, especially around holidays. We might be fighting the urge to procrastinate on tasks, plan on taking extra time off and do our best in balancing our work and home to-do […]